Walker Zanger at 37 East 20th Street, in New York

About Walker Zanger

The Walker Zanger is a US national Home goods company located in New York, New York. To figure out why customers choose Walker Zanger and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Walker Zanger by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Walker Zanger

• Address: 37 East 20th Street, New York, NY 10003
• Website: walkerzanger.com
• Phone: +1 212-844-3000
• Types: Home goods  

Reviews

• 1

  A Google User

  Posted May, 09 2019
  Be cautious...I went to the showroom in Mount Vernon and picked out a slab which they told me was on hold for another person but since the other person hadn't seen it yet they would sell it to me and give that person another piece..I should have walked out right then. If they would do it to someone else, why not me??? They called me later that day and asked me if I wanted to save $300 by accepting a smaller piece that I hadn't seen. I said no. My intuition told me to drive back up to see the piece of stone they finally delivered to the fabricator and sure enough their truck driver "accidentally" delivered the wrong slab which was so small, the seam would have been really bad. The salesperson said he had forgotten to switch the paperwork but I never agreed to buy the smaller piece so I don't know why there would have been paperwork for it. The piece they delivered was already edged for someone else so they were clearly trying to dump a return on the next unsuspecting customer with a small kitchen. They forgot I took a picture of the slab they initially told me was mine so I could prove to the fabricator that what they delivered was not the slab I agreed to buy. I ended up making three trips to make sure I got a good piece of stone. I never got the slab I had picked out. The stone they finally delivered, while beautiful, is darker than the original piece. Their attempts to pass a reject on me cost me a week of down time. Buyer be ware!
• 1

  Wendy Biderman

  Posted Dec, 06 2018
  I was very disappointed in my experience with Walker Zanger. I ordered tiles for my master bathroom and kitchen. When it came time to finalize the order, I received an invoice which contained tiles which had to be cut to the stock sizes that I had specified for my kitchen. I had ordered them in the stock sizes and cutting the tile doubled the price. I had not ordered tiles that needed to be cut. When I called my salesperson, he informed me that the tile was discontinued that this was all that was left. I felt that I should have been informed of this. I returned to the showroom with my architect and cancelled the order for my kitchen. I kept the order for my bathroom which did have some tiles that did have to be cut. I knew this when I ordered the tile so I was fine with this.
  I ordered new kitchen tiles from another company and received them within a week. Your bathroom tile came much later than the promised time. One tile had to be cut, which I knew, going in, would take time. Getting your tile involved many telephone calls. There were several unanswered calls to our salesman by both my architect and myself and many promised phone calls that were not returned. At one point my salesman said that he did not call back because he had been on vacation. Whenever I asked to speak to a supervisor, my salesman was put on the phone so that I could never speak to someone who was in charge. When the day for the promised delivery came, the tiles were not delivered and finally after many angry telephone calls to my salesman they were delivered later in the day. This proved to be unnecessarily stressful for me as a customerl. One portion (the mosaics) was delivered a week later.
  All in all, I was most disappointed with my Walker Zanger experience. I doubt that it would be my go to place to look for tile in the future and I would certainly not recommend it.
  
  WB

Photos of Walker Zanger

The nearest contractors

• Al's Best Electric Corporation
  Electrician
  +1 212-777-2409
  915 Broadway, New York, NY 10010
  Write a review
• Open until 08:00 PM
  Whisk
  Home goods
  +1 212-477-8680
  933 Broadway, New York, NY 10010
  Write a review
• Hudson River Gastroenterolgy
  Contractor
  +1 212-312-5617
  250 Park Avenue South, New York, NY 10003
  Write a review
• Closed until 11:00 AM
  Waterworks - Flatiron Showroom
  Home goods, Contractor, Hardware
  +1 212-254-6025
  7 East 20th Street, New York, NY 10003
  Write a review
• Open until 09:00 PM
  Fishs Eddy
  Home goods
  +1 212-420-9020
  889 Broadway, New York, NY 10003
  Write a review
• Open until 07:00 PM
  ABC Carpet & Home
  Home goods
  +1 212-473-3000
  888 Broadway, New York, NY 10003
  Write a review