Staples at 641 6th Avenue, in New York

The most complete information about Home goods Staples in New York

About Staples

The Staples is a US national Home goods company located in New York, New York. To figure out why customers choose Staples and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Ariel Hicks
    Posted Jan, 02 2019
    I’m disappointed with the service I received at this location.

    I walked into this store today 01/16/18 around 1:30pm after shopping at Harmon Face Values and Michaels. I figured I’d kill 3 birds with one stone. I walked 6 feet into the store towards the staircase to enter the lower level and who I believed to be a manager immediately stopped me from entering the store further and asked if I needed help. I thought wow how amazing is this service that as soon as you walk through the door you get tended to right away.
    But unfortunately he was profiling me. However he didn’t stop the man that was over 6’ tall who walk in behind me but he stopped me. I asked for the item that I knew was clearly stated online as “in stock in-store”. And he told me without looking for it, “no that item is online only”. I left the store immediately because I didn’t like how I was treated. But after pulling up the item on my phone I went back inside and decided to speak to an employee. He stood guard as I did so, which is fine because I supervise in retail myself and I understand how important it is to protect your employees as well as the merchandise for sale. After he saw the employee checking my phone and pulling up that there were 3 in the system he pretended to look for it. Then told me to come down to the lower level of the store and speak to another associate. Who tried his best to help but was probably following his bosses orders of pretending to look for it also because it only took him a minute before coming back.

    I should have searched for the item on my own but The item it self was so cheap it wasn’t worth the trouble. I just simply wanted to buy a tripod for a cellphone for my sister who is a Graphic design artist who I recently purchased a Wacom bamboo slate for and I thought the 2 items would pair perfectly together.

    I don’t know why the manager profiled me, maybe is was my simple black coat. Maybe this store just experiences a lot of theft. But I hope they take note of this review and how I was offended and change their policy.
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Opening times

Sunday 12:00 PM — 06:00 PM
Monday 07:00 AM — 08:00 PM
Tuesday 07:00 AM — 08:00 PM
Wednesday 07:00 AM — 08:00 PM
Thursday 07:00 AM — 08:00 PM
Friday 07:00 AM — 08:00 PM
Saturday 09:00 AM — 06:00 PM

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